Privacy Statement

TheNet Internet Services AG is committed to protecting and respecting your privacy.

How Does TheNet Use the Information You Provide?

When registering to use wlan@thenet, you create your own login username and password, and we ask you for a minimum of your name, email, and the city and country in which you live. We would like to know who you are, so that we can provide a better service to our users. We will not use your mail for bulk mailing, but we may try to get in touch with you individually to get feedback about wlan@thenet and to give you important information about changes in service or conditions.

After you have created your own username/password, you can use the same credentials at any location where wlan@thenet is available, and for any type of wlan@thenet service. That is, if you buy a HotZone subscription, or change to a monthly subscription, or even buy another prepaid card, you do not need to register again or create a new username.

When you register, TheNet also creates an account with the same username/password in MyMetro. You can log in here to check your usage, and the amount of credit left on your card.

Will TheNet Disclose Any of Your Personal Information?

TheNet will not disclose any information about individual users, except to comply with applicable laws or valid legal process, or to protect the rights or property of TheNet Internet Services AG. We do not give, rent, lend, or sell individual information to any third parties.

What Kind of Security Measures Do We Take to Protect Your Information from Accidental Loss or Disclosure?

TheNet is committed to protecting your personal information. All information that you provide to us is stored on our secure servers. Further, the information you provide when registering is encrypted with SSL technology.